Tuesday, July 31, 2007

Fjord in your future?

Not unless you get in line early, in Norway:

Overbooked boats leave disappointed tourists behind at the pier instead of enjoying one of Norway's main tourist attractions; a fjord cruise.

....The boat's crew, who wish to remain anonymous in fear of reprimands from their employer, are alarmed by the alleged overbooking by the travel agency Reiseservice.

"The problem is that Reiseservice overbooks our tours, so we often have to leave behind between 70 and 100 tourists at the pier at Flåm," the men claim, adding that the tourists often miss the train back to either Oslo or Bergen if they do not get on board the fjord cruise. This leads to much frustration amongst the disappointed tourists.

"It leads to much irritation and ruined holidays for many of our customers," the men claim.

The boat's crew claim they have alerted the travel agency about the problem.

"When we told them about the problem, they said that it was better to leave some tourists behind at the pier than to arrange the cruise with half-empty boats," they claim.

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